Privacy Policy

Bhoomi Ayurveda ("we", "us", "our") operates this website and our patient communication channels, including WhatsApp and our online booking calendar. This policy explains what personal and health information we collect, how we use it, and the choices you have.

Information we collect

When you book a consultation, contact us via WhatsApp, or fill in a form on this site, we may collect your name, phone number, email address, and health information you choose to share with Dr. Hridhya and her clinical team.

Our website also uses standard analytics and functional cookies to understand how visitors use the site and to keep core features (like navigation and the booking widget) working correctly.

How we use your information

• To schedule, confirm, and manage your consultation
• To provide safe, informed clinical care
• To respond to enquiries sent via WhatsApp, phone, or our booking calendar
• To send appointment reminders and essential service communication

We do not sell or rent your personal information to third parties. Health information you share with Dr. Hridhya is treated as confidential clinical data and handled in accordance with standard medical confidentiality practice.

Third-party services

We use the following third-party services to operate this website and our booking process:

• Calendly — to power our online appointment booking calendar
• WhatsApp — for direct patient communication, subject to WhatsApp's own privacy policy
• Google — for maps, reviews, and website fonts

Each of these providers has its own privacy policy governing how they handle data passed through their services.

Data retention & security

We retain patient records for as long as necessary to provide ongoing care and to meet applicable medical record-keeping obligations. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may also opt out of non-essential communications at any time.

Contact us

Bhoomi Ayurveda

Thanapadam Road, Behind Doordarshan Support Center, Sea Port Airport Road, Padamugal, Kakkanad, Kochi – 682037

For any privacy-related questions, please reach out via the contact details on our booking page or message us on WhatsApp.

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